ServiceNow Training
Administration + Development + Real-World Integrations + AI
Our ServiceNow Training covers Administration, ITSM, Development & Scripting, Workflow Studio, enterprise integrations, Now Assist, Generative AI, AI Agents and Agentic Workflows through practical, live instructor-led learning.
- Beginner to Advanced
- Hands-On Projects
- CSA & CAD Preparation
- Live Demo Available
Build End-to-End ServiceNow Skills
Progress from ServiceNow fundamentals and administration to development, workflow automation, enterprise integrations and AI-powered ServiceNow solutions through practical, implementation-focused training.
Administration & ITSM
Learn core ServiceNow platform administration and the IT service management processes used in enterprise implementations.
Development & Scripting
Build and customize ServiceNow applications using client-side and server-side scripting, platform APIs and development tools.
Service Catalog & CMDB
Configure service request experiences and understand practical CMDB concepts used to model enterprise infrastructure and services.
Workflow Studio & Automation
Automate approvals, service requests and enterprise business processes using modern ServiceNow workflow capabilities.
Enterprise Integrations
Connect ServiceNow with cloud and on-premise applications and build practical integrations used in real enterprise environments.
Generative AI & Agentic Workflows
Explore modern ServiceNow AI capabilities and learn how intelligent agents can participate in automated enterprise workflows.
The complete curriculum includes detailed modules, hands-on exercises, real-world scenarios and certification preparation.
Watch Our ServiceNow Training Videos
Get a feel for the teaching approach before you enrol. Watch selected ServiceNow demo sessions and see how concepts are explained through live demonstrations, practical examples and step-by-step training.
ServiceNow Overview & Cloud Computing
Start with an introduction to ServiceNow, cloud computing concepts and an overview of ServiceNow versions and the platform.
Incident Management & User Administration
See how ServiceNow Incident Management, incident lists and user administration concepts are explained through a live training session.
User Administration & Incident Management
Continue with practical ServiceNow user administration and Incident Management concepts through another instructor-led demonstration.
Practical ServiceNow Training, Not Just Theory
Learn ServiceNow by building solutions based on the kinds of service management, application, integration and automation scenarios encountered in enterprise projects.
Build an Enterprise Service Management Setup
Configure users, roles, access controls, forms and tables, then bring Service Catalog, CMDB and core ITSM processes together in a practical enterprise setup.
Build a Custom ServiceNow Application
Create and customize an application using JavaScript, Client Scripts, Business Rules, Script Includes and Glide APIs to implement practical business requirements.
Build an Integrated Automation Flow
Connect ServiceNow with external applications and automate business processes using REST/SOAP, IntegrationHub, MID Server, Workflow Studio, flows, subflows and actions.
Build an AI-Assisted Workflow
Apply Now Assist, Generative AI, AI Agents, Agentic Workflows and MCP-based integrations in practical automation scenarios that extend traditional ServiceNow workflows.
By the end of the training, you should be able to move beyond individual ServiceNow features and understand how to bring service management, applications, integrations and automation together in end-to-end enterprise solutions.
Learn ServiceNow with an Experienced
Industry Professional
Learn through practical, implementation-focused training designed around the skills used in real ServiceNow projects.
Learn from Enterprise Implementation Experience
The training is led by Prasad K, Founder & Lead Trainer at UnoGeeks, bringing 20+ years of enterprise IT consulting, implementation and training experience, with a teaching approach focused on practical skills rather than theoretical concepts alone.
The training is structured around implementation rather than feature-by-feature demonstrations, helping learners understand how platform configuration, applications, integrations and automation come together in enterprise ServiceNow solutions.
Training Experience
Delivered
Technologies
A Practical Learning Journey from
Demo to Implementation
Start with a live demo, learn directly from the trainer, practice ServiceNow hands-on and progressively apply what you learn through structured exercises and end-to-end solutions.
Attend a Live Demo
Experience the teaching approach and understand the course before you enrol.
Learn Live with the Trainer
Attend interactive instructor-led sessions covering concepts, demonstrations and implementation scenarios.
Practice Hands-On
Work through ServiceNow configuration, development, automation and integration exercises.
Apply What You Learn
Bring together the concepts, configurations, applications, integrations and automation techniques covered during training through end-to-end exercises.
ServiceNow Training Curriculum
Explore our complete ServiceNow learning path covering Administration, Development, Scripting, Automation, Integrations, certification preparation and career-focused training.
ServiceNow Administration
ServiceNow Development
Certification & Career Preparation
Attend a Free ServiceNow Live Demo
Experience the live training before enrolling, see the teaching approach and practical demonstrations, and ask your questions directly during the session.
Experience the Training Before You Enrol
Join a live ServiceNow demo to understand the teaching approach, see practical demonstrations and decide whether the training is right for you before enrolling.
Get Demo Schedule on WhatsApp →What to Expect in the Live Demo
Get a clear idea of the training experience before deciding to enrol.
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See the Training Approach Experience the trainer's live teaching style, explanations and implementation-focused approach.
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Watch Practical ServiceNow Demonstrations See ServiceNow concepts and configurations explained through practical demonstrations and real-world scenarios.
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Ask Your Questions Live Clarify questions about the course, learning approach, prerequisites, practice and training coverage.
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Understand the Complete Learning Path See how the training progresses from ServiceNow fundamentals and administration to development, integrations, automation and AI.
Prepare for ServiceNow CSA & CAD Certification
Build the platform administration and application development knowledge needed to prepare for the ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) certification paths.
Certified System Administrator
Strengthen your understanding of core ServiceNow platform administration, configuration and day-to-day platform capabilities.
Certified Application Developer
Develop practical knowledge of ServiceNow application development, scripting and the tools used to build and manage custom applications.
Build Skills That Help You Become Job-Ready
Go beyond learning individual ServiceNow features. Understand how the platform is used in real implementation scenarios and prepare to present your ServiceNow skills more effectively in interviews and job opportunities.
Resume Preparation
Learn how to structure and present your ServiceNow Administration and Development skills clearly in your resume.
Interview Preparation
Discuss common ServiceNow interview areas and understand how to explain concepts, configurations and development scenarios with confidence.
Real-World Project Scenarios
Work through implementation-focused scenarios that help you understand how ServiceNow concepts are applied in enterprise projects.
Career Guidance
Understand the types of ServiceNow roles to explore and how Administration, Development and Integration skills map to different career opportunities.
Professionals From Leading Organizations
UnoGeeks has trained professionals working across global consulting, technology, banking and enterprise organizations.
Learn with a Training Team Trusted by Thousands
Choosing the right trainer matters. UnoGeeks combines live instructor-led learning, practical implementation scenarios and structured course content to help professionals build skills they can apply beyond the classroom.
What Students Can Expect from the Training
Talk to Our Training Team
Choose the contact option that works best for you. Our team can help with course details, upcoming batches, demo schedules and fee information.
Send Us a Message
Share your details and the course you're interested in, and our training team will get back to you.
ServiceNow Online Training FAQs
Find answers to common questions about our ServiceNow training, course content, Administration and Development tracks, certification preparation, prerequisites and career-focused learning.
UnoGeeks ServiceNow Online Training provides an end-to-end learning path covering ServiceNow Administration, ITSM, Development, Scripting, Workflow Automation, Enterprise Integrations and AI-powered ServiceNow capabilities.
The training progresses from platform fundamentals to practical implementation scenarios so that learners understand both how ServiceNow features work and how they are applied in enterprise environments.
Yes. No prior ServiceNow experience is required. The course starts with ServiceNow fundamentals, navigation and platform administration before progressing into development, scripting, automation, integrations and advanced topics.
This makes the training suitable for beginners as well as IT professionals who want to transition into ServiceNow Administration, Development or Consulting roles.
The ServiceNow Administrator training portion covers the core skills used to configure, manage and support a ServiceNow environment.
The ServiceNow Developer training covers application development, scripting and customization skills used to build and extend applications on the Now Platform.
Yes. The training covers important ServiceNow ITSM processes including Incident, Problem, Change, Knowledge and Service Catalog concepts.
CMDB coverage introduces configuration items, CI classes, relationships and the practical role of the Configuration Management Database in a ServiceNow environment.
Yes. The ServiceNow scripting portion starts with JavaScript fundamentals and progresses into practical client-side and server-side scripting used on the platform.
Topics include Client Scripts, Business Rules, Script Includes, GlideSystem, GlideRecord / GlideQuery and scripting within ServiceNow automation scenarios.
Yes. Integration and workflow automation are important parts of the training. Learners work with ServiceNow integration concepts and modern workflow capabilities used in enterprise implementations.
Yes. The updated ServiceNow training introduces modern AI capabilities including Now Assist, Generative AI, AI Agents and Agentic Workflows.
The focus is on understanding how AI capabilities can participate in ServiceNow workflows and enterprise automation scenarios alongside the core Administration, Development and Integration skills.
The training covers Administration and Development learning areas that help learners prepare for the ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) certification paths.
Certification preparation is combined with hands-on exercises and implementation scenarios so that the focus is not limited to exam preparation alone. Official ServiceNow certification exams and credentials are administered separately by ServiceNow.
No prior ServiceNow experience is required. The course begins with platform fundamentals and progressively moves into Administration, Development, Integrations, Automation and AI.
Basic IT knowledge can be helpful, and some familiarity with programming concepts is useful when progressing into the development and scripting modules. However, the required ServiceNow concepts are covered as part of the training.
Depending on your previous experience, technical skills and the depth of ServiceNow knowledge you develop, common ServiceNow career paths include roles such as:
The course also includes resume preparation, interview preparation and guidance on presenting practical ServiceNow skills. Career support does not represent a guarantee of employment.
Yes. Learners who successfully complete the training can receive an UnoGeeks ServiceNow Course Completion Certificate.
This is separate from official ServiceNow professional certifications such as CSA and CAD. UnoGeeks provides training and preparation for relevant certification learning areas, while official ServiceNow certification exams and credentials are administered separately by ServiceNow.