ServiceNow offers a wide range of solutions and products designed to automate and streamline enterprise operations across various departments. Here are some of the key solutions and services provided by ServiceNow:

1. IT Service Management (ITSM): This solution helps in automating IT services, streamlining IT support processes, and improving service delivery. It includes incident, problem, and change management, as well as a self-service portal.

2. IT Operations Management (ITOM): ITOM focuses on service visibility, availability, and agility. It includes functionalities like discovery, service mapping, and event management to optimize operational workflows.

3. IT Business Management (ITBM): ITBM helps in aligning IT efforts with business goals. It includes project portfolio management, resource management, and application portfolio management.

4. HR Service Delivery (HRSD): This solution streamlines HR processes by providing a self-service portal for employees, automating HR workflows, and managing case and knowledge management.

5. Customer Service Management (CSM): CSM enhances customer service by streamlining processes, enabling self-service, and providing efficient case and incident resolution.

6. Security Operations (SecOps): This solution integrates security into IT workflows, helping organizations respond faster to security incidents and vulnerabilities.

7. Governance, Risk, and Compliance (GRC): GRC helps organizations manage risks, demonstrate compliance, and automate audit workflows.

8. Now Platform: The underlying platform that supports all ServiceNow applications, allowing customization and development of new applications.

9. Asset Management: Manages the lifecycle of IT and non-IT assets, tracking inventory and optimizing asset usage.

10. Field Service Management: Manages work orders, schedules, and dispatching for field service operations.

11. DevOps: Integrates and automates the work across software development and IT operations teams.

12. AI and Analytics: ServiceNow offers AI-driven insights and analytics to improve decision-making and automate routine tasks.

13. Low-Code Development: Enables businesses to build applications with minimal coding using drag-and-drop interfaces and prebuilt templates.