Unlocking Total Workforce Management: A Guide to SAP Fieldglass and SAP SuccessFactors Integration

Organizations increasingly rely on a blended workforce in today’s rapidly evolving business landscape. This includes traditional employees alongside contingent workers such as contractors, freelancers, and temporary staff. Managing this complex workforce requires a holistic approach, which is where the integration of SAP Fieldglass and SAP SuccessFactors shines.

What is SAP Fieldglass?

SAP Fieldglass is a leading Vendor Management System (VMS) designed to streamline and optimize the management of external workers and services. It provides a centralized platform for:

• Sourcing and procuring contingent labor
• Managing worker onboarding and offboarding
• Tracking time and expenses
• Handling supplier invoices and payments
• Ensuring compliance

What is SAP SuccessFactors?

SAP SuccessFactors is a cloud-based Human Capital Management (HCM) suite offering comprehensive HR solutions. Its core functionalities include:

• Employee data management
• Talent acquisition and recruitment
• Performance management
• Learning and development
• Compensation and benefits

Why Integrate Fieldglass and SuccessFactors?

Integrating SAP Fieldglass and SAP SuccessFactors creates a powerful synergy for managing your entire permanent and contingent workforce within a unified system. Here are the key benefits:

• Holistic Workforce Visibility: You can gain a complete view of your workforce regardless of employment type, enabling better data-driven decision-making.
• Improved Compliance: Ensure adherence to regulations and company policies for employee and contingent worker management, mitigating risks.
• Streamlined HR Processes: Automate workflows between the two systems, eliminating redundant data entry and reducing administrative overhead.
• Enhanced Talent Management: Access a broader pool of internal and external talent. Identify potential employees within your contingent workforce.
• Better Cost Control: Track and analyze contingent labor spending, optimizing procurement and budgeting processes.

Key Integration Scenarios

The SAP Fieldglass and SAP SuccessFactors integration supports several critical use cases:

1. Position Management: Create and manage job requisitions for contingent labor within SAP SuccessFactors and seamlessly transfer them to SAP Fieldglass for sourcing and procurement.
2. Contingent Worker Data Synchronization: When a contingent worker is hired in SAP Fieldglass, a corresponding contingent worker profile in SAP SuccessFactors is automatically created. This allows for centralized management of both workforce types.
3. Time and Expense Management: Allow contingent workers to submit timesheets and expenses in SAP Fieldglass. The data will then flow into SAP SuccessFactors for approval and payroll.

Technical Considerations

The integration between SAP Fieldglass and SAP SuccessFactors typically utilizes SAP Cloud Platform Integration (CPI) as the middleware. Standard integration packages are available to streamline the process.

Best Practices

To ensure a seamless integration:

• Align Master Data: Ensure consistent data structures and definitions between both systems.
• Clearly Define Processes: Establish well-defined workflows for managing employee and contingent workers.
• Governance Model: Implement a clear governance structure to manage the integration and address issues.

Conclusion

Integrating SAP Fieldglass and SAP SuccessFactors empowers organizations to embrace total workforce management and gain a competitive advantage. Enabling a unified view of your human capital resources drives efficiency, compliance, and strategic decision-making. If you want to optimize how you manage your blended workforce, exploring this integration is essential.