ServiceNow Cloud Management Overview

ServiceNow Cloud Management is a component of the ServiceNow IT Operations Management (ITOM) suite. It provides organizations with the tools to manage and control their cloud resources effectively. The key features and benefits of ServiceNow Cloud Management include:

1. Cloud Resource Management: Allows organizations to manage resources across various cloud environments (like AWS, Azure, Google Cloud) from a single platform.

2. Self-Service Portal: Users can provision cloud resources using a self-service catalog, which helps in reducing the IT team’s workload.

3. Cost Management and Optimization: Provides tools to monitor and optimize cloud spending, helping organizations control costs and prevent overuse of resources.

4. Governance and Compliance: Ensures cloud resources are compliant with company policies and standards. It can automate governance tasks, like enforcing consistent tagging of resources.

5. Integration with DevOps Tools: Supports integration with various DevOps tools, allowing for seamless automation and orchestration of cloud resources within CI/CD pipelines.

6. Performance and Health Monitoring: Monitors the performance and health of cloud services, alerting administrators to issues and facilitating quick resolution.

7. Automated Workflows: Automates routine cloud management tasks, which increases efficiency and reduces the likelihood of human error.

8. Multi-Cloud Management: ServiceNow Cloud Management can handle multiple cloud environments, providing a centralized platform for managing diverse cloud infrastructures.