In ServiceNow, a “List View” is a user interface element that displays a list of records or data from a specific table in a tabular format. List Views are commonly used to view, search, and manage records within various ServiceNow modules, such as Incident Management, Change Management, or Configuration Management.

Here are key features and components of a ServiceNow List View:

1. Table Selection: List Views are associated with specific tables in the ServiceNow database. Each module or application typically has its own table, and List Views display records from that table.

2. Columns: List Views consist of columns that represent fields or attributes of the records in the table. These columns display data such as incident numbers, short descriptions, assignees, status, and more. You can configure which columns are displayed in a List View.

3. Sorting: Users can click on column headers to sort the list by ascending or descending order based on the values in that column.

4. Filtering: ServiceNow provides filtering options that allow users to refine the list to display only records that meet specific criteria. This helps users find relevant records quickly.

5. Search: List Views often include a search bar that enables users to perform keyword searches across the records in the list, making it easy to locate specific items.

6. Paging: If the list contains a large number of records, paging controls allow users to navigate through multiple pages of results.

7. Views and Personalization: Users can create custom List View views that define specific column configurations, filters, and sorting preferences. These views can be saved and reused.

8. Actions: List Views typically include action buttons or icons that allow users to perform actions on selected records, such as updating, deleting, or assigning them.

9. Export: Users can often export the data displayed in a List View to common formats like Excel or CSV for further analysis or reporting.

10. Pagination: List Views often have pagination controls that allow users to navigate through multiple pages of records.

11. Contextual Information: Depending on the table and module, List Views may display additional contextual information, such as priority icons or progress indicators.