Saipem is a global energy services company that specializes in providing engineering, procurement, construction, and installation services to the oil and gas industry, including the offshore and onshore sectors. While Saipem is not a software platform or technology, it is an international corporation that may use various software and IT solutions to manage its operations and projects.

ServiceNow, on the other hand, is a cloud-based platform known for its IT service management (ITSM), business process automation (BPA), and workflow automation solutions. Organizations, including those in the energy and engineering sectors like Saipem, use ServiceNow to streamline their IT service processes, automate workflows, and improve overall operational efficiency.