How SuccessFactors Drive Success at BIG W

BIG W, one of Australia’s leading discount department stores, understands that a happy and engaged workforce is critical to retail success. That’s why they’ve turned to SuccessFactors, a powerful cloud-based Human Capital Management (HCM) suite, to streamline their HR processes and enhance employee experience.

Let’s delve into how SuccessFactors is transforming the way BIG W manages its people operations:

1. Streamlining Talent Acquisition

• Attracting Top Talent: SuccessFactors helps BIG W create compelling job postings and target them to the proper online channels, ensuring a steady stream of qualified candidates.
• Efficient Onboarding: BIG W welcomes new hires quickly with streamlined onboarding processes. New employees are guided through essential documentation, orientation, and training, allowing them to hit the ground running.

2. Empowering Employee Development

• Performance Management: SuccessFactors enables BIG W to set clear performance expectations, provide ongoing feedback, and track progress throughout the year. This cultivates a feedback-driven culture where employees thrive.
• Learning & Development: Using the SuccessFactors learning module, BIG W creates tailored training programs to help employees develop new skills and advance their careers within the company.

3. Seamless Payroll and Time Management

• Accurate and Timely Payroll: SuccessFactors integrates with BIG W’s payroll systems, minimizing errors and ensuring employees are paid accurately and on time.
• Efficient Time Tracking: Employees can conveniently clock in and out of shifts, record work hours, and submit time-off requests directly within SuccessFactors.

4. Data-Driven Insights

• Real-time Workforce Analytics: SuccessFactors provides BIG W with crucial workforce analytics. Managers and HR gain insights into employee turnover, engagement levels, and more, enabling data-driven decision-making.
• Improved HR Strategy: With these insights, BIG W can refine HR processes, allocate resources effectively, and create initiatives that positively impact their people.

SuccessFactors: A Cornerstone for BIG W

By implementing SuccessFactors, BIG W has gained a competitive edge in the retail landscape. Its streamlined HR systems enhance employee experience, foster development, and ultimately contribute to the company’s success.