Title: Etihad Airways Takes Flight: Streamlining HR with SAP SuccessFactors

Introduction

Etihad Airways, a leading global airline based in Abu Dhabi, knows employee development and satisfaction are paramount to its success. That’s why Etihad implemented SAP SuccessFactors, a robust cloud-based Human Capital Management (HCM) suite. The integration of SuccessFactors solutions has streamlined and modernized Etihad’s HR processes, creating a more efficient and employee-centric workplace.

Etihad’s Transformation Goals

Etihad sought significant improvements in the following areas:

• Talent Management: Attract, develop, and retain top talent in a competitive aviation environment.
• Streamlining Processes: Reduce manual HR tasks and improve efficiency, freeing up personnel to focus on strategic initiatives.
• Employee Experience: Create intuitive self-service tools and foster a culture of continuous learning and development.
• Data & Analytics: Gain actionable insights to optimize HR decision-making and identify workforce trends.

SAP SuccessFactors: The Right Fit

Here’s why Etihad chose SuccessFactors to drive their HR transformation:

• Cloud-based Innovation: SuccessFactors’ cloud delivery model provides scalability and seamless updates, ensuring Etihad keeps up with HR technology trends.
• Integrated HCM Suite: SuccessFactors offers a comprehensive range of modules covering everything from recruitment to performance management and succession planning.
• User-Friendly Interface: SuccessFactors delivers a modern and intuitive user experience across various devices, boosting employee adoption.
• Robust Reporting Capabilities: SuccessFactors grants Etihad the real-time data and insights they need for informed decision-making.

Key SuccessFactors Modules Implemented

Etihad rolled out several SuccessFactors modules to tackle their HR priorities:

• Recruitment & Onboarding: A more streamlined, candidate-focused recruitment process and engaging onboarding experiences for new hires accelerate time to productivity.
• Performance & Goals: Continuous performance tracking and goal alignment ensure employees stay focused on what matters most to Etihad’s success.
• Learning & Development: A vast library of learning resources and personalized learning paths empower employees to upskill and grow their careers within Etihad.
• Succession Planning: Etihad can proactively identify potential leaders and create development plans, ensuring continuity in pivotal roles.

The Benefits: Etihad’s Success Story

The implementation of SAP SuccessFactors has yielded significant benefits:

• Enhanced Employee Engagement: Self-service tools and opportunities for learning have empowered employees, leading to greater job satisfaction
• Improved HR Efficiency: Automated processes and reduced paperwork have allowed HR teams to dedicate their time to more strategic tasks.
• Data-Driven Decision Making: In-depth workforce analytics support better HR planning and strategy development.
• Enhanced Talent Pipeline: Improved recruitment processes and vital employer branding help Etihad attract the best candidates.

Conclusion

Etihad’s journey with SAP SuccessFactors demonstrates the power of cloud-based HCM solutions in transforming HR operations within large, complex organizations. Their commitment to employee experience and HR innovation positions them as an employer of choice in the aviation industry and beyond.