Troops is a platform that specializes in sales automation and intelligence, designed to enhance communication, collaboration, and data-driven decision-making for sales teams. It is often used to integrate and connect Salesforce with various communication and collaboration tools, enabling sales professionals to access relevant information and take actions directly from the tools they use every day.

Key features and aspects of Troops in relation to Salesforce include:

1. Integration and Automation: Troops integrates with Salesforce and tools like Slack, Microsoft Teams, and email platforms. This integration allows sales teams to receive Salesforce notifications, updates, and alerts directly within the communication tools they are using.

2. Real-Time Notifications: Troops can send real-time alerts and notifications to salespeople, providing them with timely information about leads, opportunities, and important events in Salesforce.

3. Deal Tracking and Updates: Sales teams can receive updates and notifications about changes to opportunities, leads, and accounts, enabling them to stay informed without having to constantly check Salesforce.

4. Automated Workflows: Troops can automate routine tasks and processes in Salesforce, such as data entry, follow-ups, and status updates, freeing up salespeople to focus on more valuable activities.

5. Data Insights and Analytics: The platform often provides insights and analytics that help sales managers and teams understand their performance, track key metrics, and identify trends.

6. Customizable Alerts: Users can set up customizable alerts based on specific criteria, ensuring that they receive notifications relevant to their roles and responsibilities.

7. Salesforce Record Creation and Updates: Troops may allow users to create or update Salesforce records directly from communication tools, helping to maintain accurate and up-to-date information.

8. Cross-Platform Collaboration: Troops fosters collaboration by bringing Salesforce data into the communication tools that sales teams are already using, reducing the need to switch between applications.

9. Reporting and Dashboards: Troops might offer reporting capabilities that provide insights into sales activities, engagement metrics, and performance trends.

Please note that the features and capabilities of Troops may have evolved since my last update. If you’re considering using Troops as part of your Salesforce ecosystem, I recommend visiting the official Troops website or contacting their sales team for the most up-to-date information on their offerings. Always ensure that any platform or tool you choose aligns with your organization’s needs and goals.