Here’s how to find the Databricks Help Center, along with information about the kind of support they offer:

Databricks Help Center

• Direct Link: https://help.databricks.com/s/
  • How to Access: Go to the Link above.
  • Click “Login” to enter your Databricks account credentials. You may have limited access to resources if you don’t have a Databricks account.

What you’ll find in the Help Center:

• Documentation: Extensive guides and tutorials on using Databricks, managing clusters, SQL, machine learning, and more.
• Knowledge Base: Articles and solutions to common issues.
• Support Ticket Submission: If you have a Databricks support plan, you can create support tickets directly through the Help Center.
• Community Discussions: You might be able to find answers and engage with other Databricks users in community forums (accessible through the Help Center or at https://community.databricks.com/).

Types of Support Available

Databricks offers varying levels of support depending on your plan. Here’s a general overview:

• Basic Resources (Everyone):  Documentation, knowledge base, access to community discussions.
• Support Plans (Paid): Direct support ticket submission with engineers, with response times based on your plan’s severity level agreements (SLAs).
• Designated Support Engineer (DSE):  For organizations needing extra help, this service provides a dedicated Databricks expert to guide you.

Important Notes

• If you’re on Databricks on AWS GovCloud, there’s a separate help center: https://help.databricks.us/s/
• Databricks support covers technical issues within the Databricks platform. It may include something other than help with your specific code or use cases within your data environment.