For information on IT Operations Management (ITOM) in ServiceNow, there are several key resources available on ServiceNow’s official documentation sites. These resources cover various aspects of ITOM, including optimization, governance, and visibility.

1. ITOM Optimization: The documentation for ITOM Optimization in ServiceNow can be found on their website. It provides detailed information on automating cloud workflows, managing cloud resources throughout their lifecycle, and features like certified and enterprise-compliant cloud deployment, cost visibility, and other cloud management processes.

2. ITOM Governance: ServiceNow also offers documentation on ITOM Governance. This includes information on using ITOM Governance workflows to assess cloud readiness, enforce cloud governance guidelines, and check cloud resources against rules to identify violations or potential security issues.

3. ITOM Visibility: Additionally, there’s documentation specific to ITOM Visibility, which includes details on ServiceNow® Discovery, Service Mapping, Certificate Inventory and Management, Service Graph Connectors, Multisource CMDB, and Firewall Audits.