Google Cloud provides customer service that is engineering-centric and focused on assisting customers through the process of digital transformation and cloud migration. They offer support through various engineering roles, including customer engineers, customer reliability engineers, site reliability engineers, and product engineers. This approach is aimed at working closely with companies, supporting them as they migrate, deploy, and evolve their services in the cloud. Google Cloud’s customer service is designed to cater to a wide range of customers, from self-employed individuals and startups to the world’s largest enterprises​​.