Celonis and ServiceNow

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Celonis and ServiceNow

Here are some ways in which Celonis and ServiceNow integration can be beneficial:

  1. Process Analysis: Celonis can extract process data from ServiceNow to create detailed visualizations of your business processes. This allows you to identify bottlenecks, inefficiencies, and areas for improvement.

  2. Incident and Request Management: You can use Celonis to monitor and analyze incident and request workflows in ServiceNow. This can help you identify opportunities to streamline these processes and improve response times.

  3. Change Management: Celonis can provide insights into change management processes within ServiceNow, allowing you to optimize change approval workflows and reduce the risk of disruptions.

  4. Asset Management: Utilize Celonis to gain visibility into asset management processes in ServiceNow, helping you track assets, reduce unnecessary purchases, and optimize asset lifecycles.

  5. Automation: Celonis can trigger automated actions in ServiceNow based on process insights. For example, it can initiate incident tickets or change requests when specific process deviations are detected.

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