IDFC First Bank is a leading private sector bank in India, and Salesforce is a widely used customer relationship management (CRM) platform across various industries. Many companies, including banks and financial institutions, leverage Salesforce for managing customer data, streamlining sales and marketing processes, and enhancing customer engagement.

However, whether IDFC First Bank uses Salesforce or not, and the extent of its involvement with the platform, would be specific and potentially sensitive business information that might not be publicly disclosed.

For the most up-to-date and accurate information on IDFC First Bank’s technology partnerships, including any potential usage of Salesforce, I recommend reaching out to IDFC First Bank directly through their official channels or contacting their customer support or technology teams. They will be able to provide you with the most current and accurate information related to their technology infrastructure and CRM systems.