ServiceNow Vendor Management is a module within the ServiceNow platform that helps organizations efficiently manage their vendor relationships and contracts. It provides a centralized system for tracking vendor information, contracts, performance, and other related data. With ServiceNow Vendor Management, you can:

1. Vendor Information Management: Store comprehensive vendor information, including contact details, certifications, and financial data.

2. Contract Management: Manage vendor contracts, including creation, approval workflows, and tracking key contract milestones and dates.

3. Performance Monitoring: Evaluate vendor performance through key performance indicators (KPIs) and track issues or incidents related to vendor services.

4. Vendor Risk Management: Assess and mitigate vendor-related risks by identifying potential issues and taking appropriate actions.

5. Vendor Collaboration: Enable collaboration between your organization and vendors through the platform, making communication and information sharing more efficient.

6. Reporting and Analytics: Generate reports and dashboards to gain insights into vendor relationships and performance, helping you make informed decisions.

To ensure that emails related to ServiceNow Vendor Management, such as notifications, updates, or course information, do not end up in recipients’ spam folders when sent in bulk, you should follow best practices for email delivery, including:

1. Sender Authentication: Use proper email authentication methods like SPF, DKIM, and DMARC to verify the authenticity of your emails.

2. Email Content: Ensure that the content of your emails is relevant and does not contain suspicious or spammy elements. Avoid excessive use of images, links, and certain keywords.

3. List Hygiene: Maintain a clean and up-to-date email list, removing invalid or inactive email addresses to improve deliverability.

4. Consent: Ensure that recipients have opted in to receive emails from your ServiceNow Vendor Management system. Respect unsubscribe requests promptly.

5. Sending Infrastructure: Use a reputable email service provider with a good sender reputation to send bulk emails.

6. Monitoring and Testing: Regularly monitor email delivery and open rates. Conduct tests to check how your emails are perceived by spam filters.