Here’s an overview of ServiceNow’s Low-Code and No-Code capabilities:

1. Low-Code Development:

• Visual Development: ServiceNow’s Low-Code platform provides a visual interface that allows users to design and build applications and workflows using drag-and-drop components.

• Custom Applications: Users can create custom applications tailored to their specific needs without extensive coding. This includes designing forms, defining data models, and specifying business rules.

• Workflow Automation: Low-Code allows for the design of complex workflow automation, including approval processes, notifications, and task assignments.

• Integration: Users can integrate ServiceNow with other systems and services through pre-built connectors and integration tools.

• Custom Reporting: Low-Code capabilities enable users to create custom reports and dashboards to visualize and analyze data.

2. No-Code Development:

• Visual App Builder: ServiceNow’s No-Code features include a visual app builder that simplifies the creation of applications and workflows without any coding.

• Form and Workflow Customization: Users can customize forms, workflows, and task assignments using point-and-click configurations.

• Automations: No-Code allows users to automate routine tasks and processes with ease, such as sending notifications, updating records, and performing calculations.

• Quick Apps: ServiceNow provides templates and wizards to help users quickly build common applications without writing code.

• End-User Portal: No-Code enables users to create self-service portals and interfaces for end-users without requiring coding skills.

Benefits of Low-Code and No-Code in ServiceNow:

• Faster Development: Low-Code and No-Code tools accelerate application and workflow development, reducing the time it takes to deploy solutions.

• Accessibility: These features empower non-technical users to participate in application design and customization, democratizing the development process.

• Flexibility: Organizations can adapt to changing business requirements more easily by quickly modifying or creating new solutions.

• Cost Efficiency: Reduced reliance on professional developers can lead to cost savings in application development.

• Reduced Errors: Visual design and configuration reduce the risk of coding errors and improve application reliability.

• Scalability: Solutions created with Low-Code and No-Code tools can scale to meet growing demands.