Troubleshooting the “No Documents Created” Error in SAP HR Payroll Postings

If you’re an SAP HR professional, you may have encountered the frustrating “No Documents Created” error when posting payroll results to the FI (Financial Accounting) module. This error can interrupt critical processes, leaving you wondering where the problem lies. Let’s unravel this issue and provide troubleshooting steps.

Understanding the Error

The “No Documents Created” error arises when the system tries to transfer payroll results to the accounting module but can’t generate the necessary accounting documents. This usually indicates a misconfiguration or data inconsistency between your HR and FI modules.

Troubleshooting Steps

1. Check Payroll Results: First and foremost, ensure successful payroll results for the employees you’re trying to post. If no payroll results exist, no accounting documents can be generated naturally.
2. Analyze the Posting Log: The posting log is your best friend. Access it through your posting run results or transaction PC00_M99_CIPE. Carefully read through the log to identify specific error messages that can pinpoint the problem.
3. Verify Configuration:
   • Document Types: Double-check that the correct document types are assigned for the posting process (both in HR and FI). Incorrect document types are a common culprit.
   • Posting Rules: Ensure the posting rules and symbolic accounts are correctly mapped between HR wage types and the relevant FI accounts. Any mismatch here will prevent document creation.
   • Number Ranges: Check that the number ranges for FI documents are correctly defined and have available numbers.
4. Examine Master Data:
   • Cost Centers: Verify the employee master data includes valid cost center assignments. Missing or incorrect cost centers can cause posting failures.
   • G/L Account Assignments: Confirm that the wage types in HR have corresponding G/L account assignments in the FI configuration. Missing G/L accounts are a recipe for errors.
5. Seek FI Expertise: Collaborate with your FI team, especially if errors indicate FI-side configuration issues. Their insights into document types, G/L accounts, and posting rules are essential.
6. Debugging (Advanced): If the previous steps yield no clues, consider debugging the posting process to identify where the error occurs. This requires technical knowledge.

Additional Tips

• Test Environment: Whenever possible, replicate the issue in a test environment first. This allows safe experimentation with configurations without impacting production systems.
• OSS Notes: Search SAP’s knowledge base (OSS Notes) for relevant notes and solutions. SAP often releases fixes or guidance for known issues.

Final Thoughts

Resolving the “No Documents Created” error requires a systematic approach, careful log analysis, and a solid understanding of the HR-FI integration. If none of these steps illuminate the issue, it may be necessary to escalate to SAP support.