Javatpoint provides a comprehensive tutorial on Salesforce, covering various aspects of the platform. Here’s an overview of the content they offer:

1. Introduction to Salesforce: The tutorial begins with an introduction to Salesforce, explaining that it is a leading cloud-based Customer Relationship Management (CRM) platform. It offers a single shared view of each customer for various departments within an organization, such as Marketing, Sales, Commerce, and Service. The tutorial aims to help both beginners and professionals understand basic to advanced concepts of Salesforce.

2. CRM and Cloud Computing Basics: Before delving into Salesforce, the tutorial explains the basic concepts of CRM and Cloud Computing. CRM (Customer Relationship Management) is software that manages all customer-company interactions. It stores customer-related information like contact details and tracks all interactions with the customer. Cloud computing, on the other hand, involves storing, managing, processing, and accessing data over the internet instead of local servers or computer hard drives.

3. Salesforce History: The tutorial includes a historical overview of Salesforce, highlighting milestones from its inception in 1999 by Marc Benioff and others, through various developments like the launch of AppExchange in 2005, the introduction of Chatter in 2011, and the acquisition of Tableau in 2019.

4. Reasons to Choose Salesforce: It details why Salesforce is a preferred choice, emphasizing its ease of use, affordability, cloud-based nature, and the ability to integrate with third-party applications.

5. Salesforce Technologies: The tutorial covers Salesforce-specific technologies like Apex, Salesforce’s proprietary programming language, and Visualforce, a framework for creating custom user interfaces.

6. Companies Using Salesforce: It lists several major brands and startups that use Salesforce for CRM and other services, including HCL Technologies, Pizza Hut, L’Oreal, and American Express.

7. Comparison with Other CRM Systems: The tutorial compares Salesforce with other CRM solutions, particularly focusing on differences between Salesforce and Microsoft Dynamics CRM in terms of deployment options, language interface, accessibility, storage, and pricing.

8. Tutorial Audience and Prerequisites: Javatpoint’s Salesforce tutorial is designed for beginners, cloud computing enthusiasts, and developers. It suggests having a basic understanding of cloud computing and database storage as prerequisites.

9. Types of CRM Systems: The tutorial discusses the two main types of CRM systems: On-premise (Traditional, e.g., Siebel) and On-demand/Cloud-based (e.g., Salesforce).

10. Various Aspects of CRM: It also dives into the three main aspects of CRM systems – retaining, acquiring, and extending customer relationships.

11. Detailed Tutorial Structure: Javatpoint’s Salesforce tutorial is structured into various sections covering specific topics like Salesforce architecture, features, editions, licenses, and comparisons with other CRMs.

12. Additional Services: Besides the Salesforce tutorial, Javatpoint offers services like website development, digital marketing, corporate training, and various other technology tutorials.

This comprehensive tutorial from Javatpoint is a valuable resource for anyone looking to learn about Salesforce, from basic concepts to more advanced features and development techniques​​​​.