ServiceNow View
In the context of ServiceNow, “ServiceNow View” typically refers to a specific user interface or a way to display and interact with data within the ServiceNow platform. ServiceNow provides various views and interfaces tailored to different user roles and functions. Here are some common types of views within ServiceNow:
List View: List views in ServiceNow display records in a tabular format, allowing users to see a list of records that meet certain criteria. List views are often used for tasks like managing incidents, change requests, or service requests. Users can apply filters and sorting to customize the view.
Form View: Form views provide detailed information about a single record. When a user selects a record from a list view, they are typically presented with a form view that shows all the relevant details and allows for editing or updating the record.
Dashboard View: Dashboards in ServiceNow are customizable and often consist of various widgets that display key performance indicators (KPIs), charts, and reports. Users can create personalized dashboards to monitor their work or team’s performance.
Knowledge Base View: ServiceNow’s knowledge base provides a view where users can access articles, documents, FAQs, and other information resources. It’s often used for self-service support and knowledge sharing.
Service Catalog View: In the service catalog, users can view and request various IT and non-IT services. The catalog view typically displays service offerings, descriptions, pricing, and the ability to initiate service requests.
Workflow View: Workflow views show the flowchart-like representation of automated processes and workflows. Users can view the progress of workflow tasks and approvals in this view.
Calendar View: Calendar views can display records and events in a calendar format, making it easier to track schedules, appointments, and deadlines.
Map View: In some cases, ServiceNow can integrate with geographical data and provide map views to visualize the locations of assets or incidents.
Reporting and Analytics View: ServiceNow offers various reporting and analytics views to help users generate reports, analyze data, and gain insights into their operations and performance.
ServiceNow Training Demo Day 1
Conclusion:
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