Categories of Workday HCM Integration Questions

• Fundamentals
• Technical Implementation
• Scenario-Based Problem Solving
• Workday Studio Expertise

Fundamentals

1. Define integration in the context of Workday.
   • Answer: Integration in Workday refers to the process of connecting Workday with other systems (internal or external) to enable seamless data exchange and business process automation.
2. Explain the different types of Workday integrations and when to use them.
   • Answer:
     • Core Connectors: Pre-built integrations for common systems (e.g., payroll providers, benefits). Ideal for simple, standard data transfers.
     • Enterprise Interface Builders (EIBs): Used for custom integrations with more complex data transformations, inbound and outbound file-based data exchange.
     • Workday Studio: A powerful development tool for complex integrations involving orchestration, logic, error handling, and external web service calls.
     • Workday Cloud Connect: Offers connectors for third-party systems and allows for end-to-end integration orchestration.
3. What are some key considerations when planning a Workday integration?
   • Answer:
     • Integration Goals: Clearly define data that needs to flow and the business processes it supports.
     • Type of Integration: Choose the appropriate method (Core Connector, EIB, Studio, Cloud Connect) based on complexity.
     • Data Mapping: Plan how fields will map between Workday and the external system.
     • Security: Ensure safeguards for sensitive data during transfer.
     • Error Handling: Establish procedures for identifying and resolving integration errors.
     • Monitoring and Maintenance: Develop a plan for ongoing monitoring and updates.

Technical Implementation

4. What are the Workday Integration System Tools (ISTs)?

   • Answer:
     • Document Transformer: Transforms inbound/outbound data using XSLT (a language for XML transformations).
     • Web Service Transformer: Transforms data into different web service formats (SOAP, REST).
     • Connector: Connects Workday to external systems.

5. Describe Workday’s security protocols for integrations.

   • Answer:
     • Authentication: Requires valid credentials for integration access.
     • Authorization: Role-based security for determining data and actions allowed for the integration.
     • Data Encryption: For sensitive data at rest and in transit.
     • Secure Endpoints: Use of HTTPS for secure communication.
     • Auditing: Logging of integration activities for security purposes.

6. What are some common file formats used in Workday integrations?

   • Answer:
     • XML: Structured format often used with EIBs.
     • CSV: Simple format used for bulk data transfers.
     • JSON: Lightweight format commonly used for web service integrations.

Scenario-Based Problem Solving

7. You need to integrate a new benefits provider with Workday. How would you approach this?
   • Answer:
     • Analyze: Gather detailed requirements for benefits data flowing to/from Workday.
     • Assess: Check for a pre-built Core Connector; otherwise, consider EIB or Studio.
     • Design: Map data fields, plan transformations, and outline any custom logic.
     • Test: Thorough testing in a sandbox before production deployment.

Workday Studio Expertise

8. What are the main components of a Workday Studio integration?

   • Answer:
     • Integration Launch Points: Define the trigger (e.g., business process, scheduled).
     • Integration Steps: The sequence of actions like data transformations, web service calls, branching logic, and error handling components.

9. Explain the use of XSLT in Workday integrations.

   • Answer: XSLT (Extensible Stylesheet Transformation Language) is used to transform XML data in Workday integrations. It’s employed to structure or reformat input and output data as needed.